Certifications and Specialist Awards

Our agency has been recognized as certified specialists for cruise lines, river cruises, hotels, tours and destinations:

HOTEL AND TOUR SPECIALIST CERTIFICATIONS

Accor Hotel Specialist & Ambassador
AM Resorts, Master Agent Zoetry, Secrets, Breathless, Dreams
Atlantis Paradise Island, Atlantis Ambassador
Belmond Orient Express Train Specialist
CIE Tours International Ireland and Britain
Club Med Expert Agent
Elite Island Resorts, Caribbean Specialist
Fairmont Hotels and Resorts Specialist
Four Seasons Travel Industry Pro
FRHI Hotels and Resorts Specialist
Global Hotel Alliance Specialist
Globus Expert
Jumeirah Hotels and Resorts Beacon Specialist
Learning Journeys Specialist
Lindblad Expeditions - National Geographic LEXpert
Marriott Hotel Excellence Program, Marriott's International Presence
Marriott Specialist
Melia Pro Expert
MGallery Specialist
Novotel Specialist
Palace Resorts, Pro Specialist and Wedding Certification
Pan Pacific Specialist
Raffles Hotels and Resorts Specialist
Rocky Mountaineer Specialist
Rosewood Hotels Specialist
Shangri-La Hotels and Resorts Specialist
Sheraton Specialist
Sofitel Specialist
SPGpro
Starwood Pro Certification
Swissotel Specialist
Tauck Certified Agent / Tauck Specialist
Travel Industry Exchange
Velas Resorts Expert
Westin Specialist
Windjammer Landing Specialist

DESTINATION SPECIALIST CERTIFICATIONS

Abu Dhabi Specialist
Alaska Anchorage Wild Expert
Alberta Canada Specialist
Anguilla Travel Specialist
Aruba Certified Expert
Australia Aussie Specialist Agent
Austrian Expert Program
Barbados Elite Club Specialist
Belgium Brussels Wallonia Specialist
Belize Specialist
Canada Specialist
Cancun Specialist and Experiences Specialist
Cayman Islands Caymankind Specialist
Chile Specialist
Costa Rica Destination Specialist
Disney College of Knowledge
European Quartet One Melody Specialist
Greater Fort Lauderdale Specialist Program
Guadeloupe Islands Specialist
Hawaii Destination Specialist
Hong Kong Specialist
Iceland - Inspired by Iceland Specialist
Israel Specialist
Italy Specialist
Jamaica Travel Specialist
Japan Travel Specialist
Jordan Travel Specialist
Jordan Religious Market Master’s Program
Jordan Adventure Market Master’s Program
Kauai Specialist
Kenya Authorized Travel Specialist
Korea Travel Specialist
Los Angeles Insider
Malta Specialist
Martinique
Maui Nui Specialist
Mexico - Magic of Mexico Specialist
Mexico - Sun Triangle Specialist
Nassau Paradise Island Specialist
Oahu Specialist
Peru Agent Specialist
Puerto Rico Travel Expert Program
Qatar Tawash Certified
Saint Lucia Destination Specialist
Sarasota Specialist Program
Scotland Destination Specialist
South Africa Specialist
South Pacific Specialist
Spain 360 Expert
St. Augustine Ponte Vedra Specialist Program
St. Kitts Agent Destination Specialist
Stockholm Specialist
Sud de France Langedoc-Roussillon
Switzerland Advisor Program
Switzerland Travel Expert
Tahiti Specialist
Taiwan Specialist
Tenerife Specialist
Thai the Knot Specialist
Thailand - Amazing Thailand Specialist
Vancouver Specialist
Xcaret Xpert Program

CRUISE LINE SPECIALIST CERTIFICATIONS

Azamara Platinum Globe Travel Professional
Celebrity Cruises Certified Five Star Travel Partner
Cunard Commodore Certified Specialist
Holland America Certified 5-Star Agent
Hurtigruten Amundsen Explorer Club
MSC Cruise Lines Specialist
Norwegian Cruise Line Freestyle Specialist
Oceania Cruises Certificate of Expertise
Paul Gaugin Cruises PEARLS Program Graduate
Ponant Arctic Specialist
Princess Commodore Certified Specialist
Regent Seven Seas Luxury Cruise Expert
Royal Caribbean Expert Plus Status
Seabourn Academy Graduate
Silversea Cruises Specialist
UnCruise Adventures Certified Adventurist
Windstar Star Specialist

RIVER CRUISE SPECIALIST CERTIFICATIONS

AMAWaterways Specialist
Avalon Waterways Specialist
Belmond Orient Express Cruise Specialist
Emerald Waterways Specialist
Scenic River Cruise Specialist
Tauck Certified Agent / Tauck River Cruise Specialist  
Uniworld River Cruise Specialist
Viking River Cruises Specialist

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Terms and Conditions

DENISE ALEVY TERMS AND CONDITIONS

Denise Alevy acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”).  Denise Alevy is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.

Denise Alevy assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under Denise Alevy’s control; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed.  You hereby release Denise Alevy from all claims arising out of any problem covered in this paragraph.

Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By accepting your itinerary or invoice you hereby consent to those terms and conditions.

Denise Alevy has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel.  For information concerning possible dangers at destinations, Denise Alevy recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov.  For medical information, Denise Alevy recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel.  You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s).  You hereby release Denise Alevy from all claims arising out of any problem covered in this paragraph. You agree that the courts in New York will be the exclusive jurisdiction for all claims brought by you or Denise Alevy, and you hereby submit to the personal jurisdiction of those courts.

For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance.